Elaina Kats testimonials

★★★★★
"I’m always thinking that I’m a lucky person . While looking to buy property in NYC recently, I met the most professional realtor - Elaina Kats. At first I was doubtful that Elaina will be the right realtor for me to find a suitable apartment because I worked with several realtors before including the people who can speak mandarin, but I really feel not comfortable with them. When they took me to see the apartments, it’s their first time to visit too... One broker even took me to wrong apartment... The result is the property they found doesn't reach my requirement and waste my time. In my opinion, they just asked me the budgeting and then collect some options online and then took me to visit. I do hope the realtors could give me their professional comments, but obviously not... Until I know Elaina who my friend recommend to me. She lives in Manhattan for almost 30 years, she’s so familiar with this area, she know NYC in great detail. What’s more she can understand the FENGSHUI although she’s an American but she was born in Russia and lived there until she was 11 and then in Rome until 14, she knew Asia’s culture! That’s amazing, right? At first she asked what I expected, and then provide me several options, that is completely different, these options are stunning, although they are not perfect but they could reach some of my requirements and considering fengshui and the school, she’s really thinking you as her family! Actually I’m a picky person, even these options looks nice, but I still don’t think they should be my home! Elaina provide me around 5 rounds and then I really find my current stunning apartment, I love it, especially the terrace! All my family are so happy with this property! Later when I’m familiar with Elaina, I know she was a designer before, she often travelled to Asia, especially China, so she has very unique fashion sense and knew China culture a lot! And there is another thing I need to mention, she's really knowledgeable about the private school, she helped me place my kids into the top schools in NYC, I'm so appreciative!" - Wendy H.

★★★★★
"To say that Elaina Kats of Compass is a consummate professional is an understatement of her incredible work ethic, tenacity and total respect for me as the seller. I was skeptical at first because I experienced horrible and inept brokers in the past and previous listings of this apt. Elaina met with me and offered to help with everything from beginning of the process through the closing. She emphasized that she has a fashion and art background and re - staging of the apt. She assisted and helped me show the apt in the best light possible. Not only did she come in before showings and helped with shopping, putting furniture together and hanging pictures. Elaina’s evaluation of the apt was different than 90% of brokers that I met with. Most agents wanted to list or re-list the apt at a lower asking price than previous ended broker listing. This was in spite of my explaining that the apt was devalued and they would say “that we are now in a buyer’s market.” Elaina wanted to list the apt at a decent higher asking price than previously listed and said we will negotiate a little bit. She added value to the apt and listing in many ways. Elaina added an oil diffuser and other show pieces. She brought cup cakes and played Sinatra music. Above all she was very respectful of the co-op building rules and my apt. She was readily available for showings and great with follow up. She gave me reasonable notice and always provided feedback. She never made excuses for inclement weather. While any broker can under price an apt and sell it; Elaina insisted on pricing it decently and above low asking price. Elaina received 2 decent offers after 1st showings by appointment and helped me negotiate. She always gave me her real no-nonsense opinions and advice. If you are looking for an exceptional and great broker who will make the process as comfortable and as smooth as possible then contact Elaina Kats of Compass. Words cannot describe the true work ethic that Elaina displays and I cannot thank her enough." - Janet C.

★★★★★
""I had the good fortune of working with Elaina. I felt she was more like a friend than an agent when I first met her. She can understand our needs very well and was extremely prepared with beautiful places to show us. I think it’s magical, I finally chose my dream home when she only showed us for the third time. Can you imagine we saw nearly 40 apartments before meeting with Elaina, none of them could reach our requirement so perfectly. After we chose our place she helped us negotiate the price and prepared all of the documents. We got through the board application process smoothly and efficiently. She really put her heart in it, she worked very hard and I highly recommend her to anyone who is looking for an apartment or townhouse in NYC, as in my opinion there is no one better than Elaina." -Matthew W.

★★★★★
"Recently I started working with Elaina, she’s helping me to search for an apartment downtown. After couple of rounds of looking together, I knew I was in good hands. I’m very busy and have a lot of travel, so most of our communication was over the phone and via Email, however I already could tell that Elaina is set apart from other brokers. She is kind, courteous and well qualified. She not only cares about meeting the needs of her clients, but she truly cares about her clients on a personal level. She always made me feel comfortable and taken care of in any and every situation. My apartment search is still ongoing, but I would like to work with her only, not anyone else. If you want the best, please contact Elaina." - Zhaojie W.

★★★★★
"We stumbled upon Elaina and it turned out to be a blessing in disguise. She was very knowledgeable, professional, and friendly to work with. Elaina always kept us informed and used her expertise to give us the best service. After looking at countless number of listings, she found us the perfect one! There were a number of obstacles we encountered during our purchase process but she always went above and beyond, doing whatever was necessary to assist us. She was very communicative, helpful, patient, and totally generous with her time and energy. We couldn't have asked for a better agent whom we now consider a friend. I would definitely work with Elaina again." - Lucy L.

★★★★★
"Elaina went above and beyond to help me land my first dream New York City apartment. Working with Elaina was a wonderful experience. She is professional, attentive, responsive, thorough, personable and generous. She is very knowledgeable about the New York City real estate market. She was extremely helpful throughout the entire process and was very easy to communicate with. Elaina is optimistic and guided the transaction towards a successful closing. If you are looking to have a smooth, virtually stress-free and successful transaction look no further. Elaina is the best!" - Gentiana H.

★★★★★
"Elaina is a great agent, with a depth of knowledge about the Upper East Side and West Side, that is second to none. She is patient yet dogged, leaving no stone unturned in searching for apartments. Elaina not only finds you a home, but she makes you feel at home in your new apartment. She works with domestic and foreign buyers. The videos she makes help her sell apartments and educate her buyers. When selling your home there’s no one better to showcase it in its best light using innovative ways to reach buyers domestically and abroad." - Michael L.

★★★★★
"Elaina was instrumental by assisting us with the search and eventual purchase of a Co-op in Manhattan. Like a one stop shop, Elaina’s extensive knowledge of Manhattan, connected us with the Mortgage Bank and the Real Estate Lawyer. Elaina guided us through the detailed Board Application and prepared a beautiful presentation package. We were blessed having Elaina as our agent as she was very dedicated from the start to closing the deal. Many Thanks Elaina!!!" - Joseph I.

★★★★★
"Elaina Kats of Compass is the only reason I was able to find my apartment and close the sale. Her persistence and optimism in tracking down the perfect pied-a-terre resulted in my “dream” apartment and made the process actually enjoyable. Elaina’s follow through was timely, thorough and attention was paid to every detail. Having never dealt with co-ops before, the board package seemed daunting. Elaina’s guidance and experience proved invaluable, and the task was successfully completed. Elaina is delightful to work with, and made the entire process much easier." - Mark M.

★★★★★
"Truly outstanding experience and one of the most attentive people I have met professionally or personally. I have not experienced anyone that works harder and adds more value than Elaina. For anyone looking for a broker in NYC, Elaina should be on the top of your list to meet and appoint." - Dean C.

★★★★★
"It was such a pleasure working with Elaina. She is an incredibly thoughtful, diligent, and conscientious broker with a truly client-centered focus. Elaina always had our best interest in mind when exploring new properties and organizing appointments. She provided significant insights and guidance every stage of the process, which facilitated our search and helped us arrive at the right decision. We are very excited about the recent purchase of our new apartment and feel grateful for her support. Thank you, Elaina!" - Melissa C.